This programme helps Malaysian organisations understand what Generative AI can and cannot do, then apply tools such as ChatGPT, Microsoft Copilot, Gemini and NotebookLM to realistic workplace tasks with human review, confidentiality and responsible use in mind.
Who this is for
Business users, managers and department teams exploring AI productivity
HR, learning and administration teams preparing practical AI adoption
Technical and non-technical groups that need a shared AI foundation
Organisations that want structured AI use without unsupported claims or hype
Business use cases
Drafting, rewriting and summarising business documents
Preparing meeting notes, reports, proposals and communication drafts
Research support, comparison tables and structured planning
Creating repeatable workflow prompts for common business tasks
Improving team confidence when using AI tools responsibly
Learning outcomes
Explain key Generative AI concepts in practical language
Choose suitable AI tools and workflows for common tasks
Write clearer prompts and improve outputs through iteration
Recognise hallucination, privacy, data and intellectual-property risks
Apply review habits before using AI-generated output in real work
Practical learning design
Topics, exercises and responsible application
Tools and topics
Generative AI basics and common workplace AI tools
ChatGPT, Copilot, Gemini and NotebookLM use-case discussion
AI productivity training for writing, summarisation and planning
Prompt framing, context, constraints and output formatting
Responsible AI, human review and data handling boundaries
Practical exercises
Rewrite and improve a business email or announcement
Summarise a long document into decisions, risks and action points
Create a simple planning workflow for a department task
Compare AI outputs and identify missing assumptions or weak claims
Build a reusable prompt template for a real team process
Delivery modes
Physical classroom training in Malaysia
Virtual instructor-led sessions
Seminars or awareness sessions
Hands-on workshops with guided exercises
Custom corporate programmes by department or audience level
Customisation
The scope, examples, exercises and tools can be adjusted for management teams, business users, technical staff, researchers, educators or mixed audiences. Programme design should follow the organisation’s actual workflow and risk tolerance.
FAQ
Common questions
Is this only ChatGPT training?
No. ChatGPT can be included, but the programme can also cover Copilot, Gemini, NotebookLM and broader Generative AI workflow practices depending on what the team uses.
Can the training be customised for our department?
Yes. Examples and exercises can be shaped around HR, administration, operations, education, research, management or technical support workflows.
Does the programme cover AI risks?
Yes. Responsible AI, verification, confidentiality, hallucination awareness, privacy and human review are built into the practical exercises.
Need practical Generative AI training for your team?
Share your audience, goals and preferred delivery mode. IOT SOLUTIONS can help shape a practical corporate AI training programme for Malaysian organisations.
